TellersThe teller is the person most people associate with a bank. Tellers make up approximately one-fourth of bank employees and conduct most of a bank�s routine transactions. Among the responsibilities of tellers are cashing checks, accepting deposits and loan payments, and processing withdrawals. They also may sell savings bonds, accept payment for customers� utility bills and charge cards, process necessary paperwork for certificates of deposit, and sell travelers� checks. Some tellers specialize in handling foreign currencies or commercial or business accounts. Being a teller requires a great deal of attention to detail. Before cashing a check, a teller must verify the date, the name of the bank, the identity of the person who is to receive payment, and the legality of the document. A teller also must make sure that the written and numerical amounts agree and that the account has sufficient funds to cover the check. The teller then must carefully count cash to avoid errors. Sometimes a customer withdraws money in the form of a cashier�s check, which the teller prepares and verifies. When accepting a deposit, tellers must check the accuracy of the deposit slip before processing the transaction. Prior to starting their shifts, tellers receive and count an amount of working cash for their drawers. A supervisor—usually the head teller—verifies this amount. Tellers use this cash for payments during the day and are responsible for its safe and accurate handling. Before leaving, tellers count their cash on hand, list the currency-received tickets on a balance sheet, make sure that the accounts balance, and sort checks and deposit slips. Over the course of a workday, tellers also may process numerous mail transactions. Some tellers replenish their cash drawers and corroborate deposits and payments to automated teller machines (ATMs). In most banks, head tellers are responsible for the teller line. They set work schedules, ensure that the proper procedures are adhered to, and act as a mentor to less experienced tellers. In addition, head tellers may perform the typical duties of a teller, as needed, and may deal with the more difficult customer problems. They may access the vault, ensure that the correct cash balance is in the vault, and oversee large cash transactions. Technology continues to play a large role in the job duties of all tellers. In most banks, for example, tellers use computer terminals to record deposits and withdrawals. These terminals often give tellers quick access to detailed information on customer accounts. Tellers can use this information to tailor the bank�s services to fit a customer�s needs or to recommend an appropriate bank product or service. As banks begin to offer more and increasingly complex financial services, tellers are being trained to identify sales opportunities. This task requires them to learn about the various financial products and services the bank offers so that they can briefly explain them to customers and refer interested customers to appropriate specialized sales personnel. In addition, tellers in many banks are being cross-trained to perform some of the functions of customer service representatives. (Customer service representatives are discussed separately in another section of the Handbook.) Related news articles Teller Elementary Art Show Begins November 17th at - 16 Oct 2006 YourHub.com,Teller Elementary School, Congress Park's only public school, is hosting an art walk on Friday, November 17 th. Students' art will ... Man charged with robbing East Stroudsburg bank - 16 Oct 2006 Pocono Record,No one was hurt in the robbery, which occurred at about 1:15 pm Weigher walked into the bank with a backpack and handed the teller a note reading, “This is a ... Man questioned about shooting in Green Bay - Oct 15, 2006 Appleton Post Crescent,David Teller, 18, had been wanted for questioning and was located about 10 pm Friday, said Green Bay police Lt. Mark Hellmann. Investigators ... Bank manager on robbery charge 'untrustworthy', says teller - Oct 11, 2006 New Zealand Herald,A bank manager who is accused of robbery always appeared untrustworthy, a teller at the bank claimed today. Deborah Poa told North ... Man arrested for bank robberies - Oct 14, 2006 CJOB,Anne's Road, according to police. The main claimed to have a gun and demanded money from a teller, then fled with the cash. Police ... Fortune teller didn't see arrest coming - Oct 5, 2006 Toronto Star,AP. CENTRAL NYACK, NY— A tip for fortune tellers: When reading a customer's aura, be alert for any hint of blue. An undercover ... Lunch with the FT: The fortune teller - Oct 6, 2006 Financial Times,By Peggy Hollinger. It is more than 30C and the pavements of Paris are melting in the late-summer heat that often smothers the French capital. ... Teller's now a stand-alone restaurant - Oct 5, 2006 Bizjournals.com,Covington, and Watson Bros. Brewery in Blue Ash have closed, said Susy Mulroy, a spokeswoman for Teller's. All four restaurants ... New warning system in El Paso and Teller counties - Oct 6, 2006 KOAA,El Paso and Teller counties have teamed up to improve public safety with a new early warning notification system. Any 911 system ... Cleaver attack frightens Teller - Oct 4, 2006 Anchorage Daily News,A 19-year-old Teller man walked into the village's lone school Monday afternoon and attacked a maintenance worker with a meat cleaver, Alaska State Troopers ... Teller ducks, robber flees empty-handed - Oct 8, 2006 Miami Herald,12. He walked up to the teller and handed him a note. ''I have a gun. Give me your money,'' the note said. The teller ducked to the floor behind the counter. ... Man hands teller note and flees without money - Oct 3, 2006 Newsday,A male walked into a Bank of America branch on the Port Jefferson Station-Terryville border today shortly after 11 am and handed a teller a note announcing a ... Penn & Teller's BS. Meter Hits New Heights - Oct 5, 2006 TV GuideBecause a Q&A with Teller might not be much of a read, TVGuide.com spoke with Penn about Bulls--t!'s third season, which is now out on DVD. ... Teller's leaves restaurant group - Oct 4, 2006 Cincinnati Enquirer,Queen City Restaurant Group and its chief executive officer Vince Bryant no longer are running Teller's restaurant on Hyde Park Square. ... More information on Tellers from The U.S. Department of Labor Bureau of Labor Statistics Occupational Outlook Handbook Overview of Tellers occupation Number of Tellers in the U.S. Salary and earnings for Tellers Working conditions for Tellers Significant points for Tellers Training requirements for Tellers Labor Information Home | Occupational data by city | Search Rainforests | Madagascar | What's new |